About us

It is our mission to help you make the best choices for your journey.

BusEurope.eu combines services of different coach operators, so that you have more options to choose from, and can pick the schedule that suits you best.

BusEurope.eu portal was developed and is administrated by SWD Factory - software development company. Our team has earned expertise in software solutions for transportation industry by developing Ticketing Systems for coach and railroad passenger transportation.

 
 
Contacts
SIA SWD Factory
9 Lenka Str. Riga, LV-1006, Latvia
Phone: +371-67819256
Fax: +371-67819250
E-mail: info@swdfactory.com
Reg. number 40103362266
VAT number LV40103362266

Privacy policy
BusEurope.eu respects your privacy and we want you to understand the ways in which we collect and use information about you whether you visit to browse or purchase via BusEurope.eu (the “website”). Please review our Privacy Policy carefully. You are agreeing to its terms by visiting or using this website. Notice of all changes that materially affect ways in which your personally identifiable information may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the website after notice of changes have been published on our site, you hereby provide your consent to the current practices.
Please note, this Privacy Policy does not apply to information that our affiliates may collect, or for other websites outside of the jurisdiction noted in our Terms and Conditions any such other site, as applicable, in order to review those policies and manage your communication preferences.

Collection, Use, and Accessing of Information

Information Collection

Whether you make a purchase, or are just a visitor, we are very careful with what we do with your information. Collection of information is usually grouped into two categories: personally identifiable, which is information identifiable to a specific user, and non-personally identifiable, which is general demographic information (gender, age, zip code), as well as website-wide usage information (route and destination popularity, pages visited, promotion participation levels) that does not identify any one individual.
We collect non-personally identifiable information when it is affirmatively provided or through online activity such as “cookies” and other tracking technologies, which are discussed in greater detail below. We may use non-personally identifiable information for any purpose or disclose it to anyone. Where the two categories of information are combined, the resulting information is treated as personally identifiable information in accordance with the terms of this Privacy Policy.
In many cases, you can view the website without telling us who you are or revealing any personally identifiable information. However, if you wish to purchase a ticket, you will have to provide information required of any traveler. This includes your name, your ID information, and your email address, as well as the names of anyone traveling with you. If you select an age-specific ticket, such as “youth” or “senior,” you also must provide your age group and that of anyone traveling with you, as applicable. Further, you must provide us with your valid payment information, including credit card numbers and expiration dates (all such foregoing information, collectively, “Data”).
Since BusEurope.eu is only the distributor of products and services provided by third parties (“Suppliers”), we also are collecting your Data on behalf of those Suppliers. For example, these Suppliers will need each traveler’s name and age group for identification purposes and to verify that each ticket is being used in accordance with that Supplier’s terms and conditions. Our collection of and disclosure to our Suppliers of your Data is a required part of your transaction, and you agree by engaging in such transactions on the website to such collection and disclosure.
We do not knowingly collect information from children under the age of 16, and require that those making purchases on the website be 16 years of age or older than the age of legal majority in the jurisdiction where they reside. Should a child whom we know to be under 16 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information. Each travel product or service also may be subject to age restrictions, and we reserve the right to impose further restrictions on those or similar purchases.

Data Use for Transactional and Promotional Purposes by BusEurope.eu

We and our service providers who assist us in connection with website operations may retain and use Data and other personally identifiable information, as well as non-personally identifiable information, in providing the website to you, which uses may include, without limitation, the following:
  • to facilitate your purchases of bus tickets and other travel products and services that we distribute
  • to complete your travel-product purchase transactions by disclosing your Data to our Suppliers
  • to administer such purchases and provide reminders and follow-up information regarding your purchases and travel plans
  • to inform you of other types of services we or our Suppliers offer
  • to respond to your inquiries or requests, including your customer service needs
  • to improve our website, including after research and analysis, for future marketing and/or promotional use about us or the products, services and features we may offer
  • to survey visitors about various topics, including their views on travel, destination preferences, and what further travel information we might provide; and,
  • for any other purpose disclosed to you at the time you are asked to submit your personally identifiable information

Information Uses Involving Third Parties

As noted above, BusEurope.eu is a distributor of our Suppliers’ products and services, and, as a required part of travel, these Suppliers must have access to the names and age groups of each traveler for whom a ticket is purchased for that Supplier’s product or service. We do not provide this information to our Suppliers for their direct marketing purposes, and to the best of our knowledge and belief, our Suppliers do not use the personal information we provide to them for reasons other than completing your travel-related transaction.
If you enter our Site from the site of one of our marketing or referral partners, our system may recognize the path you have taken. Once you have left a partner’s site and/or begin the purchase transaction on our Site, those partners do not have access to the personal information you provide. Such information is treated as Data in accordance with this Privacy Policy. We also may track the path you have taken, combined with what purchases you may make, to gauge the success of our online marketing and promotional campaigns.
Once you leave our website, use of any information you provide will be governed by the privacy policy of that site’s operator. We, our parent companies, affiliates and subsidiaries are not responsible for the collection, use and disclosure practices with respect to personally identifiable and other information of third parties.

Information Use for Site Operations, Corporate and Legal Compliance

We may use or disclose your personally identifiable information as is permitted by this Privacy Policy, or according to the Terms and Conditions. That includes:
  • performing standard business operations, such transaction, payment processing, billing, collections, and accounting
  • protecting our and our content providers’ business interests, including ensuring website operation and adherence to the Terms and Conditions
  • investigating or helping to prevent unlawful activity or activity that may threaten our visitors, users, employees, or property; and,
  • in cooperating with law-enforcement investigations, or as required by law or by, subpoena, warrant, or other order of the court or governmental agency;
To help us perform these functions, we may retain third parties to whom we disclose personal information. These third parties include our customer-service providers, who handle your inquiries and store your Data; credit-card, debit-card and similar transaction processors; technical-service providers or similar entities that maintain the Site operations; attorneys; accountants; auditors; and authorized government entities or other lawfully authorized parties. We may also disclose your personal and other information to our parent companies, affiliates or subsidiaries; content providers; and to third parties in conjunction with the reorganization or sale of our stock or assets, or if we are involved in bankruptcy proceedings. We will do so only after taking steps to ensure that your privacy rights continue to be protected. Any third party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us.

Contacting Us

If you have any comments or questions regarding our Privacy Policy, please contact us at support@buseurope.eu. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.
Terms and conditions

Please review these terms and conditions carefully before purchasing any services from our website.

Welcome to BusEurope.eu! These are terms of legal agreement between you and our company. By browsing this site and using the services provided by BusEurope.eu, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, and any amendments to the Terms and Conditions; the terms of our Privacy Policy; and the terms and conditions of the travel products and services sold on BusEurope.eu website, which comply with all applicable law and regulations. If you do not agree with these Terms and Conditions do not use this website.
Please review these Terms and Conditions from time to time, since thy can be changed without notice. Any changes are effective from the moment of posting on the BusEurope.eu website.

Our suppliers and their services on BusEurope.eu website

BusEurope.eu acts as a distributor of products and services provided by third parties, referred to us “Suppliers” further on. As a distributor this website offers tickets for sale and provides information about products, services, events, special prices, and links to other websites, as well as advertising with links to other sites.
It is clearly understood that BusEurope.eu is not responsible for the content, accessibility or services of the other sites. Each purchase of a Supplier's service or product is subject to this Suppliers rules and regulations for this service. You will be informed regarding the rules and regulations of the chosen Supplier's service at the time of purchase.
Please note, that refunds for the returned tickets are debited to your account during 24 hours after the departure of the last route from your order.
You are solely responsible for ensuring that you abide with the rules and regulations of the chosen Supplier for chosen products/services. You understand and agree that any violation of Supplier's rules and regulations may result in cancellation of your order, in the denial to grant you access to the applicable services, in forfeiting any monies, paid for services, and in debiting your account for any expenses we incur as a result of that violation.
It is clearly understood that BusEurope.eu cannot be held responsible for any losses and damages, and inconveniences (including, but not limited by, any and all delays, cancellations and missed connections) or other concerns related to your purchase or attempt to purchase any products or services that was made available or disclosed through BusEurope.eu website. Furthermore we will not be liable for any mistakes or incorrectness as to conditions and prices with respect to any and all bus tickets or any other product or service sold on the BusEurope.eu website. All products and services stated prices are subject to change without prior notice.
BusEurope.eu is not liable for damages or losses that may result from travel to different destinations. You agree that your access to products and services and booking information available though the BusEurope.eu website is at your own risk, and BusEurope.eu will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any Supplier, including, without limitation, any travel provider, and/or for any personal injuries, death, property damage, or other damages or expenses resulting from your use or access to any Supplier or any Supplier’s products and services.

Making purchases, registration and your data

While making purchases though the BusEurope.eu website, you will need to provide certain information required for traveling, including your name, document ID number, valid email address, and the names of the passengers traveling with you. When choosing one of the possible options for traveling to the chosen destination, you will be able to see details of the trip provided by the chosen Supplier, including, but not limited to return policy, applicable discounts, level of service. You also must provide us with your valid payment information, including credit card numbers and expiration dates ( further on referred to us “Data”).You must provide current Data for every purchase. You may only make purchases via the BusEurope.eu website if you warrant that you are not younger than 16 years old and are older than the age of legal majority in the jurisdiction where you reside. You agree to pay in full the prices and any applicable taxes for any purchases you make either by credit or debit card or other permitted payment method. If payment is not received by us from your credit or debit card issuer, you agree to pay all amounts due upon demand by us. BusEurope.eu reserves the right to block the use of debit cards for purchase in its sole discretion. Except for certain payment card transaction fees that BusEurope.eu may be responsible for directly to your payment card issuer, you are responsible for any fees or charges that your bank, credit card or debit card issuer may apply.
You agree that you are solely and entirely responsible for maintaining the confidentiality and security of your Data. BusEurope.eu shall not be responsible for any losses arousing out of unauthorized use of your Data, and you agree to indemnify, defend and hold harmless BusEurope.eu, its parent, subsidiary, affiliated and related companies, and each of its and their respective officers, directors, employees, representatives, contractors and agents for any claims, damages, costs, expenses or liabilities (including reasonable attorneys’ fees). You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate Data, including, but not limited to, your failure to receive critical information about the BusEurope.eu website.

Purchase and transaction information

For further information on the rules and restrictions associated with travel purchases, your rights and responsibilities as a travel customer please contact us via email support@buseurope.eu.

Privacy

We are committed to respecting your privacy and protecting your personally identifiable information. Any information we may collect through your use of the BusEurope.eu website is subject to our Privacy Policy, which is a part of these Terms and Conditions. The Privacy Policy discusses more fully the uses of your Data and the applicability of this site for minors. We may use or disclose information about you or your BusEurope.eu website use as is permitted by the Privacy Policy, to protect our business interests, in cooperating with law-enforcement investigations, and according to and to enforce these Terms and Conditions. We reserve the right to modify the Privacy Policy at any time, so please review it frequently.

Proprietary rights

All materials on the BusEurope.eu website, including, but not limited to names, logos, trademarks, service marks, trade names, images, text, columns, graphics, photographs, illustrations, artwork, software, clips and other elements making up the website (further on referred to as “Content”) are protected by copyrights, trademarks and other intellectual property rights. Content is owned and controlled by us or by other parties that have licensed or otherwise provided their material to us. The Content is protected by laws, including, but not limited to international treaties and conventions, and other intellectual-property laws. Further, the BusEurope.eu website is also copyrighted as a collective work under international copyright laws, and the selection, coordination, arrangement and enhancement of such content are protected by copyright.
All rights not expressly granted to you in these Terms and Conditions are reserved to BusEurope.euand/or our business partners, parents, subsidiaries, affiliates, Suppliers or the party that may otherwise be credited on the website as the provider of products or services or Content. You acknowledge that you do not acquire any ownership rights by downloading or printing copyrighted material as permitted by these Terms and Conditions. You may not edit, delete, distort, use, copy, reproduce, republish, upload, post, transmit distribute or modify the Content in any way, in whole or in part, including in advertising or publicity pertaining to distribution of materials on the BusEurope.eu website, without the express, prior written consent of BusEurope.eu or the otherwise applicable owner. Any unauthorized attempt to do any of the foregoing without such consent, including, without limitation, the use of any Content on any other website or networked computer environment, any attempt to defeat or circumvent our security features, and/or to utilize the website or any part of the Content for any purpose other than its intended purposes, is and are strictly prohibited.
In addition to the Suppliers’ products and services, the BusEurope.eu website includes materials provided by such Suppliers, which is owned by or licensed to us by them. Such Suppliers’ company and product names are trademarks or service marks of the respective Supplier. All other marks are trademarks or service marks of BusEurope.eu or its parent, subsidiary and/or affiliated companies.

Use of the BusEurope.eu and content

You agree that you are using the BusEurope.eu website and Content for your own personal, non-commercial use, and not for any other commercial use of any kind. In addition, you agree that you will not:
  1. interfere or attempt to interfere with the proper working of the BusEurope.eu website, attempting to interfere with the BusEurope.eu website by submitting viruses, forging TCP/IP packet or other header information; or by taking any action that may impose an unreasonable or disproportionately large load on the infrastructure supporting the BusEurope.eu website
  2. attempt to decipher, decompile, decrypt, reverse engineer, or disassemble any of the software comprising or making up the website or the Content
  3. remove any proprietary notices or labels, or any promotional or advertising material, from the Content
  4. insert your own or a third party’s advertising, branding or other promotional content into any of the Content, materials or other features of the BusEurope.eu website
  5. impersonate any person or entity or misrepresent your affiliation with any other person or entity
  6. frame, embed or link to any of the Content, materials or information available on or from the BusEurope.eu website other than as expressly permitted by these Terms and Conditions and/or
  7. use the BusEurope.eu website or any Content in violation of any applicable law.
BusEurope.eu reserves the right to enforce these Terms and Conditions with or without notice to you. We may, in our sole discretion, terminate these Terms and Conditions or terminate or suspend your access at any time without notice to you in the event that you breach (or we reasonably suspect that you have breached) any provision of these Terms and Conditions . If BusEurope.eu terminates these Terms and Conditions, and/or terminates or suspends your access, you agree that BusEurope.eu shall have no liability or responsibility to you whatsoever.

Linked sites and links

Some of the links we make available on BusEurope.eu website will direct you out of the BusEurope.eu website to a third-party site. You agree that we will not be responsible for, and do not endorse, the information, content, advertising, privacy policies, products, services, events, programs, code, and/or other materials on such linked web sites, whether or not BusEurope.eu is affiliated with the sponsors or operators of such sites or services. We encourage you to note when you leave the our website. You should read and abide by all terms of use and privacy policies on any linked sites you access.
We appreciate linked referrals to our website, but require that you abide by our guidelines for trademark usage, standards of privacy of our customers, and other policies that we may set. As such, if you do create or intend to create a link to the BusEurope.eu website from another website or page, you must notify us first by providing your site or page address and complete, accurate contact information (as well as any subsequent changes to the same) in an email to the following: support@buseurope.eu.
You agree that you remain subject to these Terms and Conditions, as well as the policies and guidelines we set from time to time. BusEurope.eu prohibits the use of any of its trademarks, service marks and/or trade names as a “hot” link on, or to, any other website unless the terms of such linking relationship and the use of such marks and/or names have been established and continue to exist according to the foregoing terms.BusEurope.eu reserves the right to demand, and you so agree, that immediately upon our notice to you, you will cease the use of our trademarks and any such referral links.

Regulatory complaints and infringement

We will cooperate with any law enforcement authorities and comply with any judicial order requesting or directing us to disclose the identity of anyone accessing, transacting, registering, and/or otherwise using the BusEurope.eu website in violation of any applicable laws.

Disclaimer of warranty

The BusEurope.eu website is provided on an as available basis without warranties of any kind, either express or implied. While using the BusEurope.eu website you understand that no warranty that the website or the functions or materials contained therein, will meet users’ requirements.
It is clearly understood that we do not warrant that the BusEurope.eu website or its services will be uninterrupted, available at any particular time or location, error-free, and/or free from viruses or other harmful components, or that errors on or defects in BusEurope.eu website will be corrected; nor do we make any warranty as to the results that may be obtained or occur from use of the BusEurope.eu website, or as to the accuracy, reliability, timeliness, completeness, correctness, usefulness or content of any information, service, or merchandise provided through the BusEurope.eu website. This disclaimer of liability applies to any damages or injury caused or alleged to be caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
You expressly agree that your access to and use of BusEurope.eu website, any Content thereon and any product or service purchased or obtained through the BusEurope.eu website are at your sole risk and are further subject to the terms and conditions of any purchase, including, without limitation, any products or services of Suppliers.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY LAW, NEITHER WE NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE BusEurope.eu WEBSITE, WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, COST OF PROCURING SUBSTITUTE SERVICE, OR LOST OPPORTUNITY), HOWEVER CAUSED, ARISING OUT OF YOUR ACCESS TO, USE OF, OR RELIANCE ON ANY MATERIAL OR CONTENT PROVIDED ON THE BusEurope.eu WEBSITE, INCLUDING, WITHOUT LIMITATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR LACK OF TIMELINESS OR INAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN THE SERVICE, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, WE ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE, FOR ANY DAMAGES RELATING TO OR CAUSED BY ANY VIRUSES WHICH MAY AFFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF BusEurope.eu WEBSITE . WE CANNOT AND DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE BusEurope.eu WEBSITE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
If any of the above limitations do not apply to the extent applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages, BusEurope.eu website's total liability for all losses, damages and causes of action in contract, tort (including without limitation, negligence), or otherwise will not be greater than the amount paid to BusEurope.eu website for all products and services purchased on the BusEurope.eu website by this particular user in the disputed case.
Release of Liability: You agree to release, discharge, and hold harmless BusEurope.eu, its parent, subsidiary, affiliated and related companies, and each of its and their respective officers, directors, employees, representatives, contractors and agents from and against any claims, damages, expenses, and liability arising from or related to any injuries, damages, or losses to any person (including, without limitation, death) or property of any kind resulting in whole or part, directly or indirectly, from your use of, accessing, or participation in any feature of the BusEurope.eu website, including, without limitation, your breach of these Terms and Conditions or the use by us or our designees of any rights granted by you.

Indemnification

You agree to indemnify, defend and hold harmless BusEurope.eu, its parent, subsidiary, affiliated and related companies, and each of its and their respective officers, directors, employees, representatives, contractors and agents against all losses, expenses, damages and costs, including reasonable attorneys’ fees, arising in any way from your use of the BusEurope.eu website, your unauthorized use of any Content and/or Suppliers’ products and services, and/or your breach or violation of applicable law or the Terms and Conditions. BusEurope.eu website reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and in such case, you agree to cooperate with BusEurope.eu website in the defense of any such claim.

Territorial restrictions

The BusEurope.eu website is controlled and operated by BusEurope.eu from its offices within the European Union. BusEurope.eu makes no representation that materials available on the BusEurope.eu website are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access the BusEurope.eu website from other locations do so at their own initiative and are responsible for compliance with applicable local laws. You agree to abide by applicable export control laws as well as all other applicable laws and regulations of your region. BusEurope.eu reserves the right to verify the location of users and may use IP addresses as the basis for determining the location of its users.
NOTE THAT THESE TERMS AND CONDITIONS ONLY APPLY TO THE USE OF THIS BusEurope.eu WEBSITE, AND OTHER WEBSITES PROVIDED BY BusEurope.eu AND/OR BusEurope.eu’S AFFILIATED COMPANIES HAVE DIFFERENT TERMS AND CONDITIONS THAT APPLY TO THE USE OF THOSE SITES.

General

These Terms and Conditions constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. A printed version of these Terms and Conditions and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms and Conditions shall be construed in accordance with the laws of European Union without regard to its conflict of laws rules, and shall be resolved individually, without resort to any form of class action. The parties agree to submit to the appropriate jurisdiction, as applicable, located in European Union. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.

Electronic communications

When you visit and use the BusEurope.eu website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
BusEurope.eu may from time to time modify these Terms and Conditions and in such event we will post a notice of the amended Terms and Conditions at the main page. If you do not agree to (or cannot comply with) the Terms and Conditions, as amended, your only remedy is to stop using the BusEurope.eu website. You will be deemed to have accepted the Terms and Conditions, as amended, if you continue to use the BusEurope.eu website after any amendments are posted.